We are a satisfaction guaranteed skincare company. If you are having any problems with your order please contact: firstname.lastname@example.org
You can also contact us via phone: 813- 502-5639
IMPORTANT: We are a natural no harsh ingredients skincare company, therefore, we are not able to accept returns on products over 15 days since the products were received, due to the shelf life of the products.
We will happily provide a store-credit (including tax where applicable) minus a 20% restocking fee for merchandise returned within 15 days of your purchase date.
HOW TO RETURN:
Step 1. Email us to request a Return Form for you to complete and print. This form must be included with your return package. Email us at: email@example.com
Step 2. Package the items for return in any box and enclose the completed Return Form.
Step 3. Mail your items to:
333 N Falkenburg Rd, Ste A127
Tampa, FL 33610
Please note that you are responsible for shipping costs and the safe return of merchandise.
Step 4. Most returns are processed within 3-7 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.
Promotional codes or coupons are considered a discount on the order, and therefore the value of the discount will not be refunded when your return or exchange is processed.